Our orientation tour includes, but is not limited to:

• Instructions on how to use public transportation systems: taxis, subway, buses
• Currency information: exchange rates, familiarization with local currency
• Bank information: which banks to choose, money deposit and transfer regulations
• Hospital information: which hospital to choose for expat
• Safety information: where to shop and how to get there, places to avoid, do's and don'ts
• Tipping information, bargaining practices
• Language school information

School Search

• Briefing the information on potential schools and kindergartens that meet the child's needs and interests
• Information including school addresses, names of principals, telephone numbers, and a brief introductory text about desired international schools
• Coordination of appointments with Principals or Application officer and accompaniment on school visits and child’s interview
• Assistance with negotiations on admittance, if required

 

Home Search and Lease Negotiation

• Pre-move questionnaire is sent to our clients to assess their specific housing needs
• Preparation of a Property Visiting Proposal & Schedule according to our client requirements
• Property viewing and introduction
• Property selection and shortlist
• Lease negotiation
• Contract signing

Settle in Service

• Property and furniture preparation according to contract
• Final property cleaning before move-in date
• Final property status check by JRE follow-up service staff before move-in date
• Accompany the client for check-in procedure with property management officer
• Check the status of the property, furniture & appliances and sign on the inventory list
• Check water, electricity and gas meters, sign on the meter lists
• Hand over the keys, remote controls, and other items to client and sign off on the hand over list

Tenancy Management

• A follow-up inquiry call within 7 days after clients move-in
• An inquiry for further follow-up every 3 months after your clients move in
• Cards & gifts will be sent to our clients and their families on all important holidays
• 24 hour hotline service will be provided for our clients for any emergency requests
• Conduct satisfaction survey every 6 months
• Liaison between our clients & landlords

 

Departure Service

• Inform the landlord of the lease termination at the time regulated in the contract
• Check the property with client before expiry date
• Help client with repair and cleaning work if required
• Assist in check-out procedure on check out date, check the sign off on set of check-out lists by both the landlord and tenant
• Assist in utilities payment to the management office
• Assist in getting back the deposit

 

Value added Services

• Handyman Service
• Maid Service
• Dog license registration
• Temporary Residence Certificate registration
• Soft landing package assistance